At Tenspick, we believe that trust is built through transparency. We are committed to handling personal information responsibly and in accordance with applicable Indian data-protection requirements.
This policy explains how Tenspick collects, uses, protects and manages personal information when you interact with our website, products, software, technology solutions, digital services and related services.
We collect and process only the personal information reasonably required to provide our services, communicate with customers, process enquiries, manage projects, provide support, and meet applicable legal obligations.
Depending on how you interact with us, this may include:
Your information may be used to:
Where consent is required, we will seek consent through appropriate means and explain the purpose for which personal data is being collected.
You may withdraw consent where processing is based on consent. Withdrawal will be made available through a process comparable to how consent was provided, subject to applicable legal requirements.
We do not sell your personal information.
Where necessary, information may be shared with trusted service providers, payment providers, hosting providers, technology partners or other processors solely for legitimate business purposes, service delivery, security or legal compliance.
We take reasonable technical and organisational measures to protect personal data against unauthorised access, misuse, loss, alteration or disclosure.
Access to personal information is limited to people and service providers who need it for legitimate purposes.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, resolve disputes, maintain business records, comply with legal obligations, or protect our legitimate interests.
When information is no longer required, it will be deleted or otherwise handled in accordance with applicable requirements.
Subject to applicable law, you may have rights to:
Our website may use cookies and similar technologies to maintain website functionality, understand usage, improve performance and, where applicable, support analytics or marketing activities.
Where consent is required, appropriate consent mechanisms will be provided.
We do not knowingly seek to collect children's personal data except where permitted and handled in accordance with applicable law and requirements relating to children's data.
Our website or services may use third-party platforms such as hosting, analytics, payment, communication, CRM or other technology providers. Their processing may be subject to their respective privacy policies and contractual obligations.
For privacy-related questions, requests, consent withdrawal, correction, deletion or grievances, contact us through our designated privacy/contact channel.
Please include sufficient information to help us verify your request and respond appropriately.
Use of our website and services is subject to our Terms & Conditions, including provisions relating to service scope, payments, intellectual property, user responsibilities, limitations of liability and dispute resolution.
Refund eligibility depends on the nature and stage of the service purchased.
We may update our Privacy Policy, Terms & Conditions, Refund Policy or other policies from time to time to reflect changes in our services, technology or applicable laws.
The latest version will be made available through our official website.
Responsible technology. Transparent communication. Trusted digital services.